Client Testimonials

Client Testimonials

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- Greece – July 2022
Kim, thank you! We had an absolutely amazing trip — and are so appreciative of your efforts on our behalf. Your meticulous, thoughtful planning truly made a tangible impact on being able to have such a memorable and very enjoyable vacation to Athens, Mykonos, and Santorini!

Christine - Austin, TX
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- Italy / Greece – June 2022
Joanne, you will never know just how much we appreciate everything you did for us around this vacation. All the rescheduling, shuffling, changes and then the late bookings for the extension were all incredible and you really made it smooth for us.
 
Joey - Austin, TX
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- Galapagos - October 2020
My husband and I started planning our honeymoon to the Galapagos with Kim last October. Unfortunately due to Covid, we had to cancel our trip twice. Kim was such a pleasure to work with—always quick to respond and available to answer any and all of our questions. I know she put in a lot of work planning this for us and we can’t wait to start planning with her again in the future!

Erin - Austin, TX
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- Puerta Vallarta - October 2020
Cheryl McPhail at Century Travel booked us a fabulous trip to Puerta Vallarta in October. The hotels, transfers and flight connections were smooth and without any trouble. What was represented to us and what we expected was true to form. She was available to us throughout the trip in case of any unexpected issues, of which there were none. It was a wonderful experience and we would most surely use Century Travel again.

Mary B. - Austin, TX
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- Multiple Trips - February 2020
I frequently have to book vacations for my work. I couldn't do this without Kim at Century Travel. We have used Century Travel for four years and Kim has taken away the stress of searching for flights and hotels. She's also saved us a ton of money with her knowledge on airlines and hotels.
Kim responds timely, has a huge knowledge base of all around the world, and her recommendations are always top notch, she really knows what she's doing. Kim really works with you to get every detail of your trip exactly how you want it from transportation to and from hotels/airports, to the type of hotel, to the room that best suits you.
I HIGHLY recommend using this travel agency. Alleviate your stress and have fun planning your trip with someone who is genuinely as excited for your trip as you are.

Belinda B. - Austin, TX
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~ Africa - November 2019
Our agent Kim helped us find an African Safari to our liking. We just returned from Kenya and it was spectacular. We usually plan our own trips so this is our first time using a travel agent. It was definitely worth it, since wading through the gazzilion Safari tour companies is daunting. With her experience and recommendation we quickly found exactly what we wanted. The trip exceeded our expectations.

Claire S. – Austin, TX
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- Australia & New Zealand - October 2019
Joanne,
I wanted to let you know that we had an absolutely fantastic trip to New Zealand and Australia! The accommodations and adventures were amazing! Truly spectacular! Thank you so much for your help in arranging this once in a lifetime trip for our family!

Kimberly B. - Austin, TX
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~ Italy - July 2019
Cheryl McPhail planned a flawless, wonderful trip for our family in Italy. She was so easy to work with, very knowledgeable and helpful. Hotels, tours, and transportation arrangements were a great match to our needs. I will use Cheryl for my next trip. Well worth it!!!

Vonnie S. – Austin, TX
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~ Italy - May 2018
​Cheryl – First…thank you. It was a fabulous trip and every movement was first class!
We had a wonderful experience and really appreciate you putting this together for us. It was really nice to always have someone waiting for us while we were in transit. A first class trip!!

Eric L. – Austin, TX
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~ Peru- May 2018
Hi Kim- We are having the best time in Peru. Everything has been running flawlessly since the moment we arrived. Thank you so much for putting this together for us. 

Carey R. – Austin, TX
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~ Paris & Barcelona - May 2018
Cheryl,
We had a fantastic trip! We enjoyed both cities but Barcelona was our favorite. Barcelona was less crowded, cleaner, and people seemed a bit friendlier. Thank you for planning such a wonderful trip for us! We thoroughly enjoyed it and appreciate all the work that went into planning such a special trip.

Stephanie B. – Austin, TX
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~Costa Rica- July 2017
Our honeymoon was pretty special to say the least. It was an amazing time in a great country. You did a great job of setting up everything and had in mind exactly what we wanted, everything went off without a hitch. All in all Cheryl, you nailed this, and made this special time for us and we greatly thank you for that. 

James P. – Austin, TX
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~Italy- June 2017
Cheryl - It was the trip of a lifetime and everything I could have hoped for and more. First let me acknowledge that your plan created the low stress environment I was looking for. Thank you for creating a wonderful itinerary for us. We were all very appreciative of the structure of the days, the transfers and the tours. Hard to return to reality! 

Kathy K. – Austin, TX
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~Mexico- May 2017
Hi Kim! It has been a whirlwind since we got back home from Mexico but everything was AMAZING! Thank you so much for getting everything together for us on fairly short notice. There was so much that you did for us that was very much appreciated! Thank you again for organizing this for us and for making my "beachelorette" the best weekend ever. I have already passed your name along to friends and coworkers and will absolutely be in touch with any future travel plans!

Amanda W. – Austin, TX
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~Italy- December 2016
Joanne! We had the most fabulous time! SO much history, we loved each and every stop on our tour!
Loved all the time in Rome and especially the walking tours you set up for us. The drivers were all so prompt and nice, the reservations, all the details happened as planned!
We thank you for your thoroughness in getting word to us about the change in embarking time.
Rest assured I’ll be in touch with you for your expertise in planning! You do such an amazing job Joanne!

Contessa S. – Austin, TX
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~ Great Britain - August 2016
Joanne,
We just got home!!! We are tired but very happy! It was a great trip! All the planning made it smooth! No stress at all.
I have fantastic pictures and wonderful memories!
Thank you for helping in so many ways. 

KL – Austin, TX
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~ British Virgin Islands (yacht charter) - August 2016
​Kim,
We had a wonderful trip. Planning was flawless and the boat and crew excellent.
Thank you for the information.

DS – Austin, TX
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~ Caribbean Cruise - June 2016
Hi Joanne,
Thank you for your welcome back email! The vacation was amazing- I loved the cruise and the time we spent in Florida. The cruise had so many fun options available, it was hard to figure out what to do each day and evening.
We really loved our experience and feel very fortunate you were able plan it for us on such short notice. I appreciate your accommodating all my questions and requests!! Thank you, Joanne.

SH – Austin, TX
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 ~ Italy - May 2016
Hi Cheryl,
We had an amazing time. I think our favorite town was Florence. Other towns were great also. Our favorite hotel was in Cinque Terre. Hotel was very boutique with a beautiful view from our room. Small and very personal - great staff. All hotels in great locations - walking distance to everything.
We were very, very happy with our trip. Very organized with vouchers and itinerary. Oh - cooking class was a blast. There was only one other couple with us so, we had a great time!!  Thanks again for organizing this amazing vacation for us, 

Marc L. – Austin, TX
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Cuba - May 2016
Hi Kim,
It was a totally fantastic trip. Despite being prepared to be “flexible”, the trip occurred without a hitch.
Our tour group contained 12 travelers -6 others besides our Texas group. We all enjoyed each other as well as the events that were scheduled for us.
I am still adjusting to not being serenaded at every meal with live music and not being greeted by a welcome cocktail when I arrive. I must readjust. Thanks for connecting us up with this great adventure.
BC – Austin, TX
   ---  Cuba - May 2016 continued... 
Kim,
This trip was great! I felt well-informed of what to expect during the trip. The tour guides were very helpful and easy to interact with at all times. The hotels, Memories and La Cohiba, are great choices. Memories has its own beach area and La Cohiba is centrally located in Habana. The food was excellent.  I would recommend this tour.
Thanks for your help to make this trip possible.
TM – Austin, TX
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~ Spain  - June 2015
Thank you, Cheryl. What an amazing trip.
We are still on cloud 9 thinking about it and talking about it, and I know you had a big hand in making it memorable.
Many Thanks,

Scott J. – Austin, TX
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~ Europe - June 2015
Joanne, the trip was wonderful. Everything I hoped for.
I loved the cruise ship and this trip it provided just what we wanted. Loved being able to unpack, visit all day at a new city
and then come back onboard for a nice dinner, entertainment, and sail during the night to the next port worry free. Loved all the stops we made.
The arrangements you made for us in Venice were excellent! The water taxis and road taxi were on time and efficient. Loved the hotel. We had a canal with gondolas right outside our window. Thanks for all your help! It was a wonderful trip.

Susan D. – Austin, TX
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~ Europe - July 2014
Kim, I wanted to let you know I'm back from my trip and had a fabulous time! It was the trip of a lifetime and I can't wait to go back. Barcelona was by far my favorite. The suggestion of the train from Paris to Barcelona was great and explaining the Coach numbers on the trains helped tremendously since I was traveling alone during that.
The location of the hotels was great and convenient. Again, Barcelona was the best. The hotel was lovely, easy to find and in the heart of things but just a block off the noisiness, so it was perfect. I would not have been able to manage this trip on my own and your experience and recommendations helped make my trip possible.
I would gladly use you again and recommend your services to everyone.
Thank you so much for your patience and everything!

 Dollie C. – Austin, TX
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~ Azores Islands, Portugal - August 2012
We are most grateful for the help you gave us, and all the tickets, and forms, and dates, and telephone calls, and emails you did on our behalf. You made our job so much easier, so we could continue with our daily jobs, and know the trip was in your capable hands. Thank you, Cheryl, for allowing us to relax, and take this vacation.

Glenn E. – Austin, TX
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~ Alaska Cruise - July 2012
We are home from our fantastic cruise and trip to Alaska. It was a great trip and we had a blast.
The shore trips were outstanding and I recommend all of the ones we took.
Thank you for all your help and facilitating a lifetime of happy memories! 

 Jane H. (party of 10) – Austin, TX
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~ Italy Honeymoon - July 2012
Hi, Kim! Our trip was absolutely amazing! We were just discussing how smoothly everything went the entire trip.
The hotels and locations were great and we loved our guides and drivers.
Thank you so much for helping to give us the best honeymoon we could have asked for. We really appreciate it! 

 Andrea S. – Austin, TX

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